About Shipping
· We ship exclusively to
destinations within
the United States.
 · Deliveries are made
by UPS and the USPS.
When Will You Receive Your Order?
Delivery in a certain number of days is guaranteed to the extent
that our carriers (UPS and USPS) are able to deliver as they promise.
You should know that if they fail to deliver due to reasons beyond their
control, your order may reach you after the scheduled delivery date.
Regular Shipping
- You can generally expect your order to arrive from within a few days
to 2 weeks, depending on the shipping distance from our store in Philadelphia,
PA.
- See full details.
Priority Shipping
- Your order will receive priority handling so that it will arrive
within 5 business days.
- This service is available within the 48 contiguous states only.
Items not eligible are so marked.
- See full details.
After you place an
order, we'll send you a confirmation email.
When
we ship your order, we'll send you another email,
with a
tracking link for looking up the anticipated arrival date. |
Delays may occur under the following circumstances:
Out of Stock - If an item
you order is unexpectedly out of stock, we will advise you of the anticipated
delay in shipping. There is no extra shipping charge when we ship such
items separately to complete your order.
Check Payments - Orders with payment by Check will take
an additional 10 days to ship after we receive your check.
Big Orders - Orders for larger quantities than
usually purchased for personal use,
orders for large and bulky items (especially to Alaska, Hawaii and the
West Coast areas), and orders that are shipped directly
from the factory (as marked),
may take longer, based on availability and carrier
logistics.
Liquid, Powder, Gas - Orders for items that contain
certain cooking liquids, powders, and gases
that require special handling by the Carrier may take longer. (Up to
a month for AK and HI.)
Delays may occur when incomplete or inaccurate billing
or shipping information was provided, when you make corrections to an
order, and in circumstances not under our control, such as weather-related
delays and carrier error. As we're only human, we cause a delay now and
then, however rest assured that we will do our best to correct our errors
to your satisfaction.
Complete details, of
what you can expect when you order from us, are available on our
Order Information page.
Please take a look.
Use the map below to get an idea of how long it takes
for an order
to reach your destination after we ship it.
TRANSIT DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS.
ADD A COUPLE BUSINESS DAYS TO THE TRANSIT DAYS FOR PROCESSING.
If you already placed your order, you will receive
an e-mail confirmation when we ship it,
with a tracking link that will
give you the anticipated arrival date.
Fante's is a family owned and operated small business with a history
of over 105 years in providing a high level of individual attention
to our customers.
Although our small size sometimes precludes us from providing some services
that larger companies offer, we hope that our wide selection, our tutorials,
our usually fast shipping during most of the year, and our personal customer
service will compensate for our limitations.
We appreciate your patronage, and we encourage you to take note of the
descriptive information on our product and tutorial pages to help you
choose the products that will best suit your needs. |
