Fante's Kitchen Shop - fantes.com

Customer Ratings

When you place an order, you can elect to rate your experience with us, as many of our customers already have.

Most orders are processed without a hitch, and our customers are happy. Mistakes do happen, and when results are not what you anticipated, we hope that you will contact us as soon as possible, so that we may correct the error or problem. We want you to be a happy customer.

If you choose to rate our products and service, two weeks after placing your order you will receive an e-mail from Yahoo!, with a link to the survey form. (If you did not receive that e-mail, or if you wish to re-rate us, let us know and we'll ask Yahoo! to re-send you the link.)

Below is a sample survey form. Our store is listed as Fante's Kitchen Wares Shop.

sample customer rating form

Top


Of the over 9,600 total ratings we received so far, here's how they stack:

78% 7,535   Excellent
19% 1,849   Good
2% 174   Ok
0.8% 75   Bad or Awful
  9,633   Total Responses

Although we address every concern, and do our best to correct our mistakes, those resolutions often are not reflected in the ratings, especially if we are rated before we are made aware that there's a problem.

We strive to make every customer happy, and that is what has kept us in business since 1906.


 
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Guides
About

Products:
-Aebleskiver
-Apple
-Aprons
-Asparagus
-Aspic Cutters
-Avocado
-Baba
-Baking:
  · Bakers

  · Cups
  · Helpers
  · Ingredients
  · Mats
  · Shells
-Banana
-Banneton
-Barbecue
-Barware
-Baskets:
  · Grilling

  · Steaming
-Bellman Parts
-Blenders, Electric
-Blenders, Pastry
-Bottles:
  · Glass

  · Oil/Vinegar
  · Openers
  · Spice
  · Stoppers
-Bowls:
  · KitchenAid

  · Prep & Mixing
  · Soup
  · Wood
-Bread
-Brioche
-Brisker Crisper
-Broilers
-Brotform
-Brushes:
  · Cleaning

  · Cooking
-Bundt Pans
-Butane Burner
-Butter
 ↑ 
-Cake Cutters
-Cake Decorating:
  · Courses

  · Flavors
  · Food Colors
  · Gum Paste
  · Icing Tools
  · Ingredients
  · Pastry Bags
  · Tips
-Cake Pans:
  · Characters
  · Christmas
  · Cookie
  · Easter
  · Flan
  · Halloween
  · Jelly Roll Sheet
  · Panettone
  · Patriotic
  · Rectangular
  · Ring
  · Round
  · Shapes
  · Sheet
  · Shortbread
  · Springform
  · Square
  · St Patrick
  · Stacks
  · Steam Pudding
  · Tube
-Cake Rings
-Calculators
-Can Covers
-Can Openers
-Canners, Pressure
-Canning
-Cannoli
-Cappuccino:
  · Accessories

  · Cups
  · Espresso Makers
  · Milk Frothers
-Casseroles
-Cast Iron Pans
-Caviar
-Cazuela
-Charlotte
-Cheese Graters
-Cheese Utensils
-Cherry
-Chestnut
-Chinois
-Chocolate
-Choppers
-Chopsticks
-Christmas & Winter
-Classes
-Cleaners
-Cleavers
-Coeur a la Crème
-Coffee:
  · Accessories

  · Beans
  · Cappuccino
  · Chemex
  · Drip Auto
  · Drip Manual
  · Espresso
  · Filters
  · French Press
  · Mills & Grinders
  · Percolators
  · Roasters
  · Turkish
  · Vacuum
-Colanders
-Cookie Cutters:
  ·
General
  · Gingerbread
  · Easter
  · Halloween
  · Leaves
  · Patriotic
  · Sets & More
  · St Patrick
  · Winter
-Cookie Presses
-Cookie Sheets
-Cookie Stamps
-Cooling Racks
-Copper:
  · Cookware

  · Molds
-Corers
-Corkscrews
-Corn
-Courses
-Couscoussier
-Cream Horns
-Cream Whippers
-Crème Brulee
-Crepe
-Crumkake
-Cupcakes
-Custard Cups
-Cutting Boards
 ↑ 
-Dehydrators
-Double Boilers
-Doughnuts
-Duck Press
-Dumplings
-Dutch Ovens
 ↑ 
-Easter
-Eclair
-Egg Cookers
-Egg Utensils
-Escargot
-Espresso:
  · Accessories

  · Cups
  · Frothers
  · Makers, Electric
  · Makers, Stovetop
  · Spoons
-Extracts
 ↑ 
-Fantes Brand
-Fat & Gravy
-Fermentation
-Fish Barbecue
-Fish Pans
-Fish Tools
-Flan
-Flavors
-Flour
-Fondant
-Fondue
-Food Colors
-Food Mills
-Food Processors
-Food Proc Acc
-French Fry
-French Presses
-Frothers
-Fruit Ripener
-Fruit Tools
-Fry Pans:
  · Copper

  · Crepe
  · Iron
  · Omelet
-Fryers, Deep
-Fun Kitchen Stuff
-Funnel Cake
-Funnels
 ↑ 
-Galette
-Garlic
-Garnishing
-Gaufrette
-Gingerbread
-Grain Mills
-Grapefruit
-Graters
-Gratin Pans
-Gravy
-Griddles
-Grill Pans
-Grilling Baskets
-Grinders, Coffee
-Grinders, Food/Meat
-Gum Paste
 ↑ 
-Halloween
-Ham Rack
-Hanging Racks
-Heat Diffusers
-Herb Mincers
-Honey
-Hooks, Magnetic
-Hooks, Pot Racks
 ↑ 
-Ice Cream
-Ice Utensils
-Icing:
  · Bags

  · Ingredients
  · Tools
-Italian Market
 ↑ 
-Jar Openers
-Jars
-Jelly Roll Pans
-Juicers
 ↑ 
-Knives:
  · Cleavers

  · Deglon
  · Electric
  · Fante's Pro
  · Global
  · Henckels 4 Star
  · Kershaw
  · Kyocera
  · Mezzaluna
  · Misc
  · Sabatier Carbon
  · Safety Tools
  · Sharpeners
  · Storage
  · Wusthof
-Kransekake
-Krumkake
-Kugelhopf
 ↑ 
-Ladles
-Leaves
-Loaf
 ↑ 
-Madeleine
-Mandolines
-Mats:
  · Baking

  · Cutting
  · Grilling
  · Pastry
  · Sushi
-Measuring:
  · Charts

  · Cups
  · Scales
  · Spoons
  · Thermometers
  · Timers
-Meat:
  · Grinders

  · Slicers
  · Smokers
  · Tools
-Melon Ballers
-Mezzaluna
-Microwave
-Milk Frothers
-Mincers
-Mitts & Potholders
-Mixers:
  · Cuisinart

  · Hand
  · KitchenAid
    · Accessories
-Mixing Bowls
-Molecular
-Mongolian Fire Pot
-Moravian Loaf
-Mortar & Pestle
-Muffin:
  · Cups

  · Pans
-Mugs
 ↑ 
-Nutmeg
-Nut
 ↑ 
-Oils & Extracts
-Oil Utensils
-Olive
-Omelet Pans:
  · Copper

  · Iron
  · Steel
-Onions
-Openers
-Ostie Wafer
-Oven Liners
 ↑ 
-Paella
-Pancake
-Pandoro
-Panettone
-Parchment Rolls
-Parchment Triangles
-Pasta:
  · Cutters

  · Makers
    · Attachments
  · Rolling Pins
  · Utensils
-Pastry:
  · Bags

  · Blenders
  · Boards
  · Brushes
  · Cutters
-Pâtê Molds
-Patriotic Bakeware
-Peach Cakes Mold
-Peelers
-Pepper:
  · Mills

  · Shakers
-Peppercorns
-Percolators
-Pie
-Pierogi
-Pineapple
-Pitchers
-Pitters
-Pizza
-Pizzelle
-Plate Racks
-Platt
-Pocket Pastry
-Poffertjes
-Polenta
-Pomegranate
-Popcorn Poppers
-Pot de Crème
-Pot Holders
-Pot Racks:
  · All Lines

  · Enclume Bar
  · Enclume Ceiling
  · Enclume Floor
  · Enclume Hooks
  · Enclume Wall
  · Rogar Ceiling
  · Rogar Hooks
  · Rogar Wall
  · Woodform
-Potato
-Poultry Tools
-Pourers
-Prep Bowls
-Preserving
-Pressure Cookers
 ↑ 
-Quiche
-Racks:
  · Hanging

  · Roast-Cool
-Raclettes
-Ravioli
-Recipe Card Boxes
-Rice
-Ricers
-Ring Molds
-Roasters:
  · Ceramic

  · Coffee
  · Metal
-Rolling Pins
-Rosettes
-Rumtopf
 ↑ 
-Salad
-Salt:
  · Mills

  · Utensils
  · Shakers
-Sausage Funnels
-Scales
-Schlemmertopf
-Scissors & Shears
-Scones
-Scoops
-Scrapers
-Seafood Bakeware
-Seafood Tools
-Seasoning Metals
-Seltzer Siphons
-Serving Spatulas
-Serving Utensils
-Shakers:
  · Bar

  · Powder
  · Salt/Pepper
-Sharpeners
-Sheet Pans
-Shortbread
-Sifters
-Silicone Molds
-Skewers
-Slicers:
  · Electric

  · Mandolines
-Smokers
-Snail
-Soapstone
-Soda Siphons
-Soufflè
-Soup Bowls/Tureens
-Sous Vide
-Spaetzle
-Spatulas & Scrapers
-Spatulas, Icing
-Spice Jars & Racks
-Spoon Rests
-Spoons
-Springerle
-Springform
-St Patrick
-Stacks & Rings
-Steam Pudding
-Steamers
-Stew Pots
-Stollen
-Stoppers
-Strainers
-Stroopwafel Irons
-Sugar
-Sushi
-Syrup
 ↑ 
-Tabletop Acc
-Tagines
-Tart Pans
-Tea:
  · Accessories

  · Infusers
  · Kettles
  · Leaves
  · Pots
-Thermal Mugs
-Thermal Servers
-Thermometers
-Timers
-Tips, Icing
-Toast
-Tongs
-Tools List
-Toothpick Disp
-Tortilla
-Towel Holders
-Trivets
-Truffle Slicers
-Tube Pans
-Tubes, Decorating
-Turners
-Turntables
 ↑ 
-Utensil Holders
-Utensils, General
-Vacuum Sealers
 ↑ 
-Waffle Makers
-Warmers
-Water Utensils
-Whipped Cream
-Whisks
-Wine Storage
-Wine Utensils
-Woks
-Wood Bowls
-Wood Spoons
-Yogurt
-Zabaglione
-Zesters
 ↑ 
 

GUIDES
-Ceramics Guide
-Coffee Guide
-Conversion Tools
-Cookware Guide
-Educated Pan Instr
-Enamelware Guide
-Equipment List
-Fondue Instr
-Imperia Pasta Instr
-Imperia Motor Instr
-Knives Guide
-Lacquer Removal
-Manufacturers
-Marcato Ravioli
-NRTL List
-Plastics Guide
-Pot Racks Guide
-Recipes
-Retinning
-Romertopf Bakers
-Silicone Guide
-Simac MX-700 Instr
-Stainless Steel Guide
-Steel Pan Care
-Teas Guide
-Tin Care Guide
-Vacuum Seal Guide
-Wood Care Guide

ABOUT
-About Fante's
-Gift Certificates
-Italian Market
-Newsletter
-Ordering Info
-Privacy Policy
-Returns
-Shipping Charges
-Shopping Cart Help
-Terms of Use
-Warranties
 ↑ 

 

Fante's
Kitchen Shop
www.fantes.com
1006 S. Ninth St.
Philadelphia PA
19147-4798
USA

Customer Service

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FANTES INC