Fante's Kitchen Shop - fantes.com

Customer Ratings

When you place an order, you can elect to rate your experience with us, as many of our customers already have.

Most orders are processed without a hitch, and our customers are happy. Mistakes do happen, and when results are not what you anticipated, we hope that you will contact us as soon as possible, so that we may correct the error or problem. We want you to be a happy customer.

If you choose to rate our products and service, two weeks after placing your order you will receive an e-mail from Yahoo!, with a link to the survey form. (If you did not receive that e-mail, or if you wish to re-rate us, let us know and we'll ask Yahoo! to re-send you the link.)

Below is a sample survey form. Our store is listed as Fante's Kitchen Wares Shop.

sample customer rating form

Top


Of the over 9,600 total ratings we received so far, here's how they stack:

78% 7,535   Excellent
19% 1,849   Good
2% 174   Ok
0.8% 75   Bad or Awful
  9,633   Total Responses

Although we address every concern, and do our best to correct our mistakes, those resolutions often are not reflected in the ratings, especially if we are rated before we are made aware that there's a problem.

We strive to make every customer happy, and that is what has kept us in business since 1906.


 
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-About Fante's
-Aebleskiver
-Apple
-Aprons
-Asparagus
-Aspic Cutters
-Avocado
-Baba
-Baking:
  · Bakers

  · Cups
  · Helpers
  · Ingredients
  · Mats
  · Shells
-Banana
-Banneton
-Barbecue
-Barware
-Baskets:
  · Grilling

  · Steaming
-Bellman Instr
-Blenders, Electric
-Blenders, Pastry
-Bottles:
  · Glass

  · Oil/Vinegar
  · Openers
  · Spice
  · Stoppers
-Bowls:
  · KitchenAid

  · Prep Mixing
  · Soup
  · Wood
-Bread
-Brioche
-Brisker Crisper
-Broilers
-Bron Mandolin Instr
-Brotform
-Brushes:
  · Cleaning

  · Cooking
-Bundt Pans
-Butane Burner
-Butter
 ↑ 
-Cake Cutters
-Cake Decorating:
  · Courses

  · Flavors
  · Food Colors
  · Gum Paste
  · Icing Tools
  · Ingredients
  · Pastry Bags
  · Tips
-Cake Pans:
  · Characters
  · Chrimtmas
  · Cookie
  · Easter
  · Flan
  · Halloween
  · Jelly Roll Sheet
  · Panettone
  · Patriotic
  · Rectangular
  · Ring
  · Round
  · Shapes
  · Sheet
  · Shortbread
  · Springform
  · Square
  · St Patrick
  · Stacks
  · Steam Pudding
  · Tube
-Cake Rings
-Calculators
-Can Covers
-Can Openers
-Canners, Pressure
-Canning Jars
-Cannoli
-Cappuccino:
  · Accessories

  · Cups
  · Espresso Makers
  · Milk Frothers
-Casseroles
-Cast Iron Pans
-Caviar
-Cazuela
-Ceramics Guide
-Charlotte
-Cheese Graters
-Cheese Utensils
-Cherry
-Chestnut
-Chinois
-Chocolate
-Choppers
-Chopsticks
-Christmas & Winter
-Classes
-Cleaners
-Cleavers
-Coeur a la Crème
-Coffee Pages:
  · About Coffee

  · Accessories
  · Beans
  · Cappuccino
  · Chemex
  · Drip Auto
  · Drip Manual
  · Espresso
  · Filters
  · French Press
  · Mills & Grinders
  · Percolators
  · Roasters
  · Turkish
  · Vacuum
-Colanders
-Contact Us
-Conversion Tools
-Cookie Cutters:
  ·
General
  · Gingerbread
  · Easter
  · Halloween
  · Leaves
  · Patriotic
  · Sets & More
  · St Patrick
  · Winter
-Cookie Presses
-Cookie Sheets
-Cookie Stamps
-Cookware Guide
-Cooling Racks
-Copper:
  · Cookware

  · Molds
  · Re-Tinning
-Corers
-Corkscrews
-Corn
-Courses
-Couscoussier
-Cream Horns
-Cream Whippers
-Crème Brulee
-Crepe
-Crumkake
-Cupcakes
-Custard Cups
-Customer Service
-Cutting Boards
 ↑ 
-Dehydrators
-Directions to Store
-Double Boilers
-Doughnuts
-Duck Press
-Dumplings
-Dutch Ovens
 ↑ 
-Easter
-Eclair
-Educated Pan Instr
-Egg Cookers
-Egg Utensils
-Enamelware Guide
-Equipment List
-Escargot
-Espresso:
  · Accessories

  · Cups
  · Frothers
  · Makers, Electric
  · Makers, Stovetop
  · Spoons
-Extracts
 ↑ 
-Fantes Brand
-Fat & Gravy
-Fermentation
-Fish Barbecue
-Fish Pans
-Fish Tools
-Flan
-Flavors
-Flour
-Fondant
-Fondue
-Fondue Instr
-Food Colors
-Food Mills
-Food Processors
-Food Proc Acc
-French Fry
-French Presses
-Frothers
-Fruit Ripener
-Fruit Tools
-Fry Pans:
  · Copper

  · Crepe
  · Iron
  · Omelet
-Fryers, Deep
-Fun Kitchen Stuff
-Funnel Cake
-Funnels
 ↑ 
-Galette
-Garlic
-Garnishing
-Gaufrette
-Gift Certificates
-Gingerbread
-Grain Mills
-Grapefruit
-Graters
-Gratin Pans
-Gravy
-Griddles
-Grill Pans
-Grilling Baskets
-Grinders, Coffee
-Grinders, Food/Meat
-Gum Paste
 ↑ 
-Halloween
-Ham Rack
-Hanging Racks
-Heat Diffusers
-Herb Mincers
-Honey
-Hooks, Magnetic
-Hooks, Pot Racks
 ↑ 
-Ice Cream
-Ice Utensils
-Icing:
  · Bags

  · Ingredients
  · Tools
-Imperia Pasta Instr
-Imperia Motor Instr
-Italian Market
 ↑ 
-Jar Openers
-Jars
-Jelly Roll Pans
-Juicers
 ↑ 
-Knives:
  · All About

  · Cleavers
  · Deglon
  · Electric
  · Fante's Pro
  · Global
  · Henckels 4 Star
  · Kershaw
  · Kyocera
  · Mezzaluna
  · Misc
  · Sabatier Carbon
  · Safety Tools
  · Sharpeners
  · Storage
  · Wusthof
-Kransekake
-Krumkake
-Kugelhopf
 ↑ 
-Lacquer Removal
-Ladles
-Leaves
-Loaf
 ↑ 
-Madeleine
-Mandolines
-Manufacturers
-Marcato Ravioli
-Matfer Mandolin
-Mats:
  · Baking

  · Cutting
  · Grilling
  · Pastry
  · Sushi
-Measuring:
  · Charts

  · Cups
  · Scales
  · Spoons
  · Thermometers
  · Timers
-Meat:
  · Grinders

  · Slicers
  · Smokers
  · Tools
-Melon Ballers
-Mezzaluna
-Microwave
-Milk Frothers
-Mincers
-Mitts & Potholders
-Mixers:
  · Cuisinart

  · Hand
  · KitchenAid
    · Accessories
-Mixing Bowls
-Molecular
-Mongolian Fire Pot
-Moravian Loaf
-Mortar & Pestle
-Muffin:
  · Cups

  · Pans
-Mugs
 ↑ 
-Newsletter
-Ninth St Italian Market
-NRTL List
-Nutmeg
-Nut
 ↑ 
-Oils & Extracts
-Oil Utensils
-Olive
-Omelet Pans:
  · Copper

  · Iron
  · Steel
-Onions
-Openers
-Ordering Info
-Ostie Wafer
-Oven Liners
 ↑ 
-Paella
-Pancake
-Pandoro
-Panettone
-Parchment Rolls
-Parchment Triangles
-Pasta:
  · Cutters

  · Makers
    · Attachments
  · Rolling Pins
  · Utensils
-Pastry:
  · Bags

  · Blenders
  · Boards
  · Brushes
  · Cutters
-Pâtê Molds
-Patriotic Bakeware
-Peach Cakes Mold
-Peelers
-Pepper:
  · Mills

  · Shakers
-Peppercorns
-Percolators
-Pie
-Pierogi
-Pineapple
-Pitchers
-Pitters
-Pizza
-Pizzelle
-Plastics Guide
-Plate Racks
-Platt
-Pocket Pastry
-Poffertjes
-Polenta
-Pomegranate
-Popcorn Poppers
-Pot de Crème
-Pot Holders
-Pot Racks:
  · All About

  · All Lines
  · Enclume Bar
  · Enclume Ceiling
  · Enclume Floor
  · Enclume Hooks
  · Enclume Wall
  · Rogar Ceiling
  · Rogar Hooks
  · Rogar Wall
  · Woodform
-Potato
-Poultry Tools
-Pourers
-Prep Bowls
-Preserving
-Pressure Cookers
-Privacy Policy
 ↑ 
-Quiche
-Racks:
  · Hanging

  · Roast-Cool
-Raclettes
-Ravioli
-Recipe Card Boxes
-Recipes
-Retinning
-Returns
  · Information
  · Returns Form
-Rice
-Ricers
-Ring Molds
-Roasters:
  · Ceramic

  · Coffee
  · Metal
-Rolling Pins
-Romertopf Bakers
-Rosettes
-Rumtopf
 ↑ 
-Salad
-Salt:
  · Mills

  · Utensils
  · Shakers
-Sausage Funnels
-Scales
-Schlemmertopf
-Scissors & Shears
-Scones
-Scoops
-Scrapers
-Seafood Bakeware
-Seafood Tools
-Seasoning Metals
-Seltzer Siphons
-Serving Spatulas
-Serving Utensils
-Shakers:
  · Bar

  · Powder
  · Salt/Pepper
-Sharpeners
-Sheet Pans
-Shipping Charges
-Shopping Cart Help
-Shortbread
-Sifters
-Silicone Guide
-Silicone Molds
-Simac MX-700 Instr
-Skewers
-Slicers:
  · Electric

  · Mandolines
-Smokers
-Snail
-Soapstone
-Soda Siphons
-Soufflè
-Soup Bowls/Tureens
-Sous Vide
-Spaetzle
-Spatulas & Scrapers
-Spatulas, Icing
-Spice Jars & Racks
-Spoon Rests
-Spoons
-Springerle
-Springform
-St Patrick
-Stacks & Rings
-Stainless Steel Guide
-Steam Pudding
-Steamers
-Steel Pan Care
-Stew Pots
-Stollen
-Stoppers
-Store Directions
-Strainers
-Stroopwafel Irons
-Sugar
-Sushi
-Syrup
 ↑ 
-Tabletop Acc
-Tagines
-Tart Pans
-Tea:
  · About

  · Accessories
  · Infusers
  · Kettles
  · Leaves
  · Pots
-Terms of Use
-Thermal Mugs
-Thermal Servers
-Thermometers
-Timers
-Tin Care Guide
-Tips, Icing
-Toast
-Tongs
-Tools List
-Toothpick Disp
-Tortilla
-Towel Holders
-Trivets
-Truffle Slicers
-Tube Pans
-Tubes, Decorating
-Turners
-Turntables
 ↑ 
-Utensil Holders
-Utensils, General
-Vacuum Seal Guide
-Vacuum Sealers
 ↑ 
-Waffle Makers
-Warmers
-Warranties
-Water Utensils
-Whipped Cream
-Whisks
-Wine Storage
-Wine Utensils
-Woks
-Wood Bowls
-Wood Care Guide
-Wood Spoons
-Yogurt
-Zabaglione
-Zesters
 ↑ 
 

 

Fante's
Kitchen Shop
www.fantes.com
1006 S. Ninth St.
Philadelphia PA
19147-4798
USA

Customer Service

© COPYRIGHT
FANTES INC