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Terms of Use

By accessing fantes.com you agree to the following terms:

Copyright Notice

Copyright © by Fantes Inc. All rights reserved.

Fantes.com™,
Fante's Kitchen Wares Shop™,
Fante's Kitchen Shop™,
Fante's Cookware™,
Fante's Italian Market™, and
Fante's™,
are marks and trade names owned by Fantes Inc., a Domestic Business Corporation registered in the Commonwealth of Pennsylvania.

The owner of the mark and materials in this website is Fantes Inc.

Other marks and materials on our webiste are owned by third party licensors, and their use on this site does not imply the owners' endorsement or certification.

Materials in fantes.com are protected by copyright, trademark, trade dress, unfair competition, and other laws of the United States and other countries.

By accessing content on this website, you agree to not imitate, modify, reproduce, republish, upload, post, transmit, copy, or distribute, in any manner when for gain (monetary or otherwise), the material on this web site or its underlying code, without express permission from us.

We generally grant permission when we can determine that the material will be used for educational purposes, provided we are clearly identified as the source and copyright holder. In such cases, materials must not be modified or quoted out of context.

You may save information from this website in your personal computer, or print information for your own personal use. You may also distribute original content from fantes.com in a limited fashion when for the purpose of informing potential users about us. However, you may not use it for monetary or marketing gain, and you may not alter it in any way without our permission.

It is improper to frame content from our site without express permission from us. Permission may be granted if we agree that it fits with original content on your site, and if it is not obscured by advertising on your page.

Without prior written permission from us, permission to use our content may be revoked at any time, with legal consequences.

 
Use of Information You Provide

We feel very strongly about our customers' right to privacy, therefore we only collect pertinent personal information when you order from us. We use that information to complete your order and to contact you regarding the status of your order. It is then stored in our archives only for as long as we are required, by laws relating to financial record keeping. And we cover these issues and more in our Privacy Policy.

We do not add you to mailing lists, and we do not share your information with others.

Your comments and your responses to our inquiries (feedback, data, ideas, etc.) are deemed not to be confidential, and fantes.com may use such responses without limitation. In such cases, we ensure your privacy, by not including any of your personal identifying information.


Inquiries

We will do our best to answer inquiries that you direct to us. Needless to say, your inquiries are most likely to receive a response when they are related to merchandise and services that you are contemplating on purchasing, or have purchased, from us, and must be within our field of expertise.

We generally keep information on sourcing confidential, as it is, in many cases, a competitive advantage that we work hard to maintain, so that we can bring you such a wide variety of products and information.


Orders

As a retailer, our role is to serve household consumers, and our published shipping charges apply to orders for quantities that a consumer would normally order.

We will do our best to accommodate orders for large quantites, however because the larger bulk and packing requirements are more costly, please know that we reserve the right to increase the shipping charge based on actual UPS or USPS shipping rates. We will notify you of the alteration, and you can approve the change or we can otherwise cancel your order.

Additional criteria for accepting consumer orders is delineated in our ordering information page.

We reserve the right to reject or cancel any order that does not meet our criteria.

We also reserve the right to reject or cancel any order on which your credit card issuer cannot or will not provide verification of your billing or shipping address or authorization for the transaction.

 
Errors and Omissions

We will do our best to make sure all the information on our website is correct. If you notice errors or omissions (which, being only human, we are apt to commit), we appreciate your letting us know, so that we may correct them. Sometimes manufacturers alter some minor product specifications without notification, which also cause errors in the information we provide.

If we make errors that impact your order, our liability is limited to the price you paid to us for our products and services. If your order has not yet been shipped, you will have the option to accept delivery under corrected terms that you and we agree upon, or to cancel the items ordered.

Though we will always do our best to ship products on a timely basis, when we fall short of expectations we'll do our best to rectify the situation in order to make you happy. After all, we only exist because of our satisfied customers.

If you are in any way dissatisfied with your order, and you don't feel that the measures we have taken to satisfy you were adequate, please send an e-mail to me, Mariella Esposito, President. I will do my best to intercede on your behalf.

The use of information on this site is provided without warranty of any kind, either expressed or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose, since purpose can be a matter of subjective speculation. When in doubt, research other sources of information.

Except as allowed by law, in no event will fantes.com be liable for any direct, indirect or consequential damages, or any damages whatsoever resulting from losses of any kind arising out of, or in connection with, the information, the web site, or the products.

 
Changes in Terms of Use

From time to time, terms of use may change and supersede any other or prior Terms of Use without notice. Any such changes will be noted here and/or in applicable locations on our web site.

 
Warranties

In general, warranties are limited to the performance of the product as it was meant to be used and as indicated in the Directions that came with the product. As much as you may hate to, it behooves you to read and follow the Directions.

Warranties do not cover accidental or other abuse, they do not cover misuse, and they are limited to the monetary refund of the purchase price or replacement of the product, if it fails to perform as promised in the Directions.

If Directions are missing, you are responsible for requesting a copy from us or from the manufacturer. If the product is intuitive and you're unsure how to use it, contact us and we'll try to help.

The manufacturer's warranties apply to all items on our web site where a warranty is indicated and to any items packaged with warranty information. Check the manufacturer's web site or contact them for details.

Items that do not bear warranty information are warranted by us to be free of defects in materials and workmanship upon delivery. To preserve your rights under this warranty, you must contact us immediately upon receipt of a product you feel is defective, or within a reasonable period of time if the product was received as a gift.

 
Linking to fantes.com

Providing a link from other websites to fantes.com, for the purpose of referring others to our site, is appropriate and appreciated. Links should point to our main page, as other site links can change from time to time and without notice.

We do not endorse, approve or disapprove of web sites where a link to our site may appear.


Links from fantes.com

All links to other web sites are provided for informational purposes, we do not have control over their content, we are not notified when their content is changed, we do not endorse, approve or disapprove them, their content, and their practices. It is up to you to review their policies and suitability for your needs.

We do not participate in affiliate programs and we do not accept paid advertising from sources other than our suppliers.